Privacy policy

Moel Home d.o.o, OIB: 91194103511 pays special attention to the protection of personal data and privacy, and it processes data by respecting all relevant laws and regulations.

You can find out more about the privacy information when using this site and information about online cookies. 

PRIVACY POLICY

Privacy Policy describes how Moel Home treats your personal information when using Moel Home webshop. Personal information is considered to be your identification data-first and last name, e-mail address, home address and telephone number, or data that is otherwise not publicly available, which Moel Home receives and processes during your use of Moel Home webshop. Personal data is collected solely on the basis of voluntary provision of such information by the user, such as filling in the Web form or when signing up for a newsletter. Non-personal information and data may be automatically collected through online cookies. 

For the purposes of business Moel Home collects the following information: 

First and last Name

Address of residence/residence/Residence

E-mail address

Contact phone

The selected account password

REASONS FOR PROCESSING PERSONAL DATA

Due to the conclusion and fulfillment of contractual obligations, Moel Home processes personal data in the following actions:

Open User Accounts

Order Processing

Delivery, i.e. sending ordered shipments

Transfer of commercial communications by e-mail, telephone, postal mail or courier, and within the limits of the consent

Provide answers to the queries set

Resolving any disputes or complaints

Moel Home Products and Assortment Promotions

Sales and marketing activities

Moel Home will keep your personal data confidential and will not distribute, publish, disclose to third parties or otherwise make it available to any third party without your prior consent. Every visitor has the option of registering. Registering on the page www.moelofficial.com allows visitors to buy faster products. However, visitors to the site or webshop have the option to buy independently of registration.  

As a user of the site or webshop at www.moelofficial.com you can choose not to register, but in this case, you will not be able to use certain functionalities. In the event that you do not want to register for purchases, it is necessary to enter the basic information necessary for the delivery or submission of the product, depending on the payment method you have chosen and the country, and the information required to implement the payment. 

CORRECTION AND DELETION OF PERSONAL DATA

In case of registration on the site, please enter any changes of your personal data into your personal profile in a timely manner to ensure the completeness, accuracy and timeliness of your personal data in your further use of the Moel Home webshop.

Each user of this site can use the right to be forgotten at any time, or request the deletion of personal data. This may be requested by a request to the authorized person for the protection of personal data by e-mail address at: info@moelofficial.com

If you request the cancellation of your registration or deletion of your account from Moel Home, Moel Home agrees to permanently remove all of your personal data entered during registration from the site without delay. All employees and business partners are responsible for respecting the principles of privacy protection.

For any questions regarding the processing of personal data, the competent authority shall be responsible for the protection of personal data which can be contacted by e-mail at: info@moelofficial.com

INFORMATION ABOUT INTERNET COOKIES

Internet cookies short text files that are stored on your device (computer, mobile device, tablet, etc.) of the user of the site. They contain information about the websites that the user has visited, and are stored by the browser that the user uses. Cookies enable users to recognize when they visit this website again. The information that Internet cookies contain does not contain personal data such as, for example, name, surname or e-mail address.

Internet cookies are used to correctly launch the site, improve the quality of the user experience and anonymously track the preferences and interests of users.

HOW TO MANAGE INTERNET COOKIES

You can manage cookies in many ways. It is important to keep in mind that the removal or blocking of cookies may adversely affect the functioning of the site and the availability of individual parts or characteristics, and thus the user experience when using the same. The acceptance of Internet cookies can be regulated through the settings of the Internet browser (browser), usually under “tools” or “preferences”. For more information about managing cookies, see the “Help” section of your browser.

OVERVIEW OF INTERNET COOKIES

We use session and persistent cookies on our website. Session cookies are kept temporarily or removed immediately after the browser is closed. Persistent cookies remain stored on the device until deletion, depending on the expiration date. Most of the cookies on this page are permanent and lasts up to 2 years, depending on the download date on the device. 

Three types of Internet cookies are present on this page – necessary, analytic and statistical, and marketing and retargeting cookies.

The necessary Internet cookies required to run the site and cannot be excluded. This type of cookie is only set up to respond to actions such as selecting a language, currency, logon session, or privacy settings. The browser can be set to block these cookies, but it can be affected by the operation of the site or the user experience. If cookies are turned off, the settings will not be remembered, so they will have to ask again, choose and accept each time.  

Analytical and statistical cookies originate from integrated Web platform Analytics tools and Google analytics that anonymously measure data such as the number of visitors and traffic sources. Included analytic and statistical cookies enable us to better understand the user experience and to improve it. More information about Google analytics cookies can be found here

Marketing and retargeting cookies originate from the DoubleClick and Facebook pixel tool, which allows for better user experience and the presentation of relevant ads based on interest profiles. If this type of cookie is not accepted, targeted advertising will not be offered.

COOKIE TYPECOOKIE NAME DESCRIPTION OF COOKIES
Necessary_abInternet store Administrative Access cookie
Necessary_orig_referrerCookie for consumer Cart
Necessary_secure_session_idOnline Shop Navigation Cookie
NecessaryCartCookie for consumer Cart 
Necessarycart_sig Cookie for Checkout 
Necessarycart_tsCookie for Checkout
Necessarycheckout_tokenCookie for Checkout
NecessarySecretCookie for Checkout
NecessarySecure_customer_sig User Login Cookie
Necessarystorefront_digest User Login Cookie
Necessarycookieconsent_status Cookie for regulating consent to cookies
Necessarycookieconsent_preferences_disabled Cookie for regulating consent to cookies
Necessary__cfduid A cookie to accelerate page loading
Analytic and statistical _shopify_fsPlatform Analytics Cookie
Analytic and statistical _shopify_s Platform Analytics Cookie
Analytic and statistical _shopify_sa_t Platform Analytics Cookie
Analytic and statistical _shopify_uniq Platform Analytics Cookie
Analytic and statistical 
_shopify_visit Platform Analytics Cookie
Analytic and statistical  _shopify_yPlatform Analytics Cookie
Analytic and statistical _y Platform Analytics Cookie
Analytic and statistical_sPlatform Analytics Cookie
Analytic and statistical  tracked_start_checkoutCheckout cookie for Platform analytics
Analytic and statistical  _gaCookie for Google Analytics
Analytic and statistical  _gidCookie for Google Analytics
Analytic and statistical  _gatCookie for Google Analytics
Analytic and statistical 
__utmaCookie for Google Analytics
Analytic and statistical __atuvc Content Sharing Cookie
Analytic and statistical  __atuvsContent Sharing Cookie
Marketing and Retargeting__gadsDoubleClick Cookie measuring interaction with ads
Marketing and RetargetingGOESDoubleClick Cookie for advertising efficiency measurement
Marketing and RetargetingCollectGoogle ANALYTICS Cookie Tracking user behavior
Marketing and RetargetingGPSProduct Geographic Registration Cookie
Marketing and RetargetingPREFDoubleClick Cookie
Marketing and RetargetingBizoIDLinkedIn Cookie
Marketing and Retargeting_fbpCookie for Facebook Advertising
Marketing and Retargeting_fbcCookie for Facebook Advertising
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